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Return Policy
Thank you for shopping with ARTxSEA. We strive to provide you with the finest artwork, and your satisfaction is our top priority. If you are not entirely satisfied with your purchase, we're here to help.
Eligibility Criteria for Returns
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You may return eligible items within 30 days of the purchase date.
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The artwork must be in its original condition, and all original packaging must be intact.
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Items must not show any signs of usage, damage, or alteration.
Restocking Fee and Return Shipping
A 30% restocking fee will be applied to all eligible returns. Additionally, customers are responsible for the return shipping costs. You may use your own shipping label or request a shipping label from us.
Please note that certain products marked as "Final Sale" are not eligible for return. These items are clearly identified on the product page, and the sale is considered final.
How to Initiate a Return
Final Sale Products
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Contact our customer service team at support@artxsea.com to initiate the return process.
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Provide your order number and a brief explanation for the return.
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Our team will guide you through the return process and provide instructions on where to send the item.
Once we receive your returned item and inspect it, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed, and a credit will be automatically applied to your original payment method in about 7 days.
Refund Process
Contact Information
If you have any questions or concerns about our return policy, please contact our customer service team at support@artxsea.com.
Thank you for choosing ARTxSEA. We appreciate your support and hope you enjoy your art pieces for years to come.